Terms and Conditions
Welcome to Bandstra Services Pvt Ltd. These Terms and Conditions (“Terms”) govern your use of our services and website. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. Definitions
- “We,” “our,” “us,” refers to Bandstra Services Pvt Ltd.
- “You,” “your,” refers to the individual or entity using our services.
- “Services” refers to the trucking dispatch, accounting, tracking, border clearance, ACE-ACI, e-Manifest, LTL load, and FTL services provided by Bandstra Services Pvt Ltd.
2. Use of Services
Eligibility:
You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our services.
Account Registration:
You may need to create an account to use certain services. You agree to provide accurate and complete information during registration and to keep your account information up to date.
Service Limitations:
We strive to provide uninterrupted services, but we do not guarantee that our services will always be available, error-free, or secure. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
3. User Responsibilities
Compliance:
You agree to use our services in compliance with all applicable laws, regulations, and these Terms.
Prohibited Activities:
You agree not to engage in any activities that:
- Violate any laws or regulations.
- Infringe on the rights of others.
- Interfere with or disrupt our services.
- Use our services for any fraudulent or malicious purposes.
Security:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or security breaches.
4. Fees and Payment
Service Fees:
Fees for our services are outlined in the service agreement between you and Bandstra Services Pvt Ltd. You agree to pay all fees and charges in accordance with the terms of the agreement.
Payment Terms:
Payments are due as specified in the service agreement. Late payments may incur additional charges or penalties as outlined in the agreement.
Taxes:
You are responsible for any taxes or duties applicable to your use of our services.
5. Intellectual Property
Ownership:
All content, materials, and intellectual property associated with our services, including but not limited to software, text, graphics, logos, and trademarks, are the property of Bandstra Services Pvt Ltd or its licensors. You are granted a limited, non-exclusive, non-transferable license to use our services for their intended purpose.
Restrictions:
You agree not to:
- Copy, modify, or create derivative works of our content or services.
- Reverse engineer, decompile, or attempt to extract the source code of our software.
- Use our trademarks or logos without our prior written consent.
6. Confidentiality
Confidential Information:
During the course of your use of our services, you may have access to confidential information belonging to Bandstra Services Pvt Ltd or other clients. You agree to maintain the confidentiality of such information and not to disclose it to any third party without our prior written consent.
Exclusions:
Confidential information does not include information that is:
- Publicly available through no fault of your own.
- Rightfully received from a third party without a duty of confidentiality.
- Independently developed by you without use of or reference to our confidential information.
7. Limitation of Liability
Disclaimer:
Our services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the quality, accuracy, reliability, or availability of our services.
Limitation of Damages:
To the maximum extent permitted by law, Bandstra Services Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our services.
Total Liability:
Our total liability to you for any claims arising out of or related to these Terms or our services shall not exceed the amount paid by you for the services in the twelve months preceding the event giving rise to the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless Bandstra Services Pvt Ltd, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our services, violation of these Terms, or infringement of any rights of another party.
9. Termination
Termination by You:
You may terminate your use of our services at any time by providing written notice to us. Any fees paid are non-refundable unless otherwise specified in the service agreement.
Termination by Us:
We may terminate or suspend your access to our services, in whole or in part, at any time and for any reason, including but not limited to violation of these Terms or applicable laws. Upon termination, your right to use our services will immediately cease.
Survival:
Provisions of these Terms that by their nature should survive termination, including but not limited to confidentiality, intellectual property, limitation of liability, and indemnification, shall survive termination.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms or our services shall be resolved exclusively in the courts of Delhi, India.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the updated Terms on our website and updating the effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Bandstra Services Pvt Ltd
Phone: +91 7532871187
Email: BandstraServicesPvtLtd@gmail.com
Address:
Office No. 616 (6th Floor)
Aggarwal Cyber Plaza 1
Netaji Subhash Place
Delhi 110034
We are committed to addressing your inquiries and resolving any issues regarding our services and these Terms.